Shipping policy

Last updated: October 21, 2026

Where we ship

We currently ship to addresses in the United States, including APO/FPO addresses where the carrier allows.

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays). You'll receive a confirmation email with tracking as soon as your order ships.

Delivery time and cost

Estimated delivery after dispatch: [X–Y] business days. Shipping rates are shown at checkout before you pay. Delivery estimates are not guaranteed and can be affected by carrier delays, weather or customs.

Packaging

Orders ship in plain outer packaging. Invoices are not included in the parcel; your receipt is sent by email.

Tracking, lost and damaged parcels

• If your tracking hasn't updated for 10 business days, or your parcel arrives damaged, contact us with your order number and photos (for damage). We'll investigate with the carrier and send a replacement or refund where appropriate.
• Please make sure your shipping address is correct. We can't be responsible for parcels sent to an incorrect address provided at checkout, but we'll do our best to help.

Contact

Questions about shipping? Visit our contact page or email [SUPPORT EMAIL].